1. Introduction

Welcome to Fynd ("we," "our," or "us"). Fynd is a trip planning application that helps you discover places and build personalised travel itineraries. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Information You Provide

Account Information — name, email address, and password when you register
Profile Information — travel preferences, interests, and vibe settings
Feedback & Reviews — ratings and written feedback you submit through the app

2.2 Information Collected Automatically

Location Data — with your permission, we collect your precise GPS location to power trip navigation and suggest nearby places
Usage Data — how you interact with the app, screens visited, features used, and time spent
Device Information — device type, operating system, and unique device identifiers

2.3 Information from Third Parties

Google — when you sign in with Google, we receive your name, email, and profile picture
Google Places API — we use Google's services to surface venue details, ratings, and photos
Stripe — payment information for subscription services is handled directly by Stripe; we never store your full card details

3. How We Use Your Information

Create and manage your account
Generate personalised trip itineraries and place recommendations
Provide real-time navigation and location-aware features
Process subscription payments securely via Stripe
Analyse app performance and improve our services
Respond to your feedback and support requests
Send important service updates and notifications
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers — trusted third parties that help us operate the app (Firebase, Google, Stripe, OpenAI) under strict data processing agreements
Legal Requirements — if required by law, court order, or government authority
Business Transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice
With Your Consent — for any other purpose with your explicit consent

5. Data Storage & Security

Your data is stored securely on Google Firebase infrastructure with encryption at rest and in transit
We implement industry-standard security measures including HTTPS/TLS encryption
Access to personal data is restricted to authorised personnel only
While we strive to protect your information, no method of transmission over the internet is 100% secure

6. Location Data

The Fynd app requests access to your device's location to display your position on trip maps, provide walking distances and navigation guidance, and suggest places near your current location.

Location access is only active while you are using the app. You may revoke location permissions at any time through your device settings, though this will limit certain features.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time through the app's Account Settings → Delete Account section.

8. Your Rights

Depending on your location, you may have the right to:

Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Deletion — request deletion of your personal data
Portability — receive your data in a structured, machine-readable format
Objection — object to certain processing of your data
Withdraw Consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at privacy@fyndplaces.com

9. Children's Privacy

Fynd is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Services

Our app integrates with the following third-party services, each governed by their own privacy policies:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date and, where appropriate, sending an in-app notification. Your continued use of Fynd after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Fynd

📧 privacy@fyndplaces.com

🌐 www.fyndplaces.com